Shipping & delivery
Getting your lamp to your door
Every lumora lamp ships straight from our fulfilment partner, carefully padded so it arrives ready to fill, switch on and glow. Here's what to expect after you order.
Order confirmed
You'll get an email confirmation with your order details as soon as you check out.
Packed and checked
Your lamp is picked, checked and packed with protective padding, with any free gifts in the same box.
On its way
Once it ships, you'll get a tracking number so you can follow it all the way.
Delivered
Your lamp arrives, ready to fill with water, add a few drops of oil and switch on.
Full tracking
Every order gets a tracking number by email once it ships. You can also check it on our tracking page.
Free US shipping
Every US order ships free. International shipping is calculated at checkout.
We ship worldwide
We deliver to the US, Canada, the UK, Australia and most of Europe. Times can vary slightly by region.
30-day money-back guarantee
Not right? Reach out within 30 days of delivery and we'll make it right. See our returns page.
Ordering for Christmas?
Order by December 10 for US delivery before Christmas. Delivery estimates are business days and the colder months are our busiest season, so a little breathing room always helps.
Questions about your order?
Email support@lumoradiffusers.com or call +1 (601) 884-1615. We reply within 24 hours.
Get in touch